Terms of Service
Effective date: May 8, 2026
These Terms of Service ("Terms") govern your access to and use of the website reembroidery.com (the "Site"), the digital embroidery design files and related products and services offered by Re Embroidery ("Re Embroidery," "we," "us," or "our"). By accessing the Site, creating an account, or purchasing a product, you agree to these Terms. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater, to purchase products or create an account. By using the Site, you represent that you meet this requirement and that you have the legal authority to enter into these Terms.
2. Account registration
You may need to create an account to purchase or download products. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@reembroidery.com of any unauthorized access.
3. Products and orders
3.1 Digital products
Re Embroidery sells downloadable digital embroidery design files. Products are described on individual product pages. We strive to display products accurately but do not warrant that descriptions, images, or other content are error-free.
3.2 Pricing and payment
Prices are listed in US dollars unless otherwise stated and exclude any applicable taxes, which are calculated at checkout. We may change prices at any time without notice. Payment is processed through third-party payment processors. By submitting payment, you authorize the charge.
3.3 Order acceptance
Submission of an order is an offer to purchase. Acceptance occurs when we successfully process payment and deliver the download link. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including for suspected fraud, license violation, or stock issues.
3.4 Delivery
Digital files are delivered electronically by email and through your account. Re Embroidery is not responsible for delivery failures caused by incorrect email addresses, full mailboxes, spam filters, or other circumstances outside our control. Lost downloads may be re-issued from your account.
4. License grant
Subject to your full compliance with these Terms and timely payment of all applicable fees, Re Embroidery grants you a non-exclusive, non-transferable, non-sublicensable, revocable, worldwide license to use the digital design files you purchase as described in our License and Commercial Use page (incorporated into these Terms by reference).
5. Intellectual property
5.1 Our IP
The Site and all content on it, including designs, files, text, graphics, logos, images, audio, software, and the selection and arrangement thereof (the "Content"), are owned by Re Embroidery or our licensors and are protected by United States and international copyright, trademark, and other intellectual-property laws. Except for the limited license granted in Section 4, no rights are transferred to you.
5.2 Trademarks
"Re Embroidery," the Re Embroidery logo, and related marks are trademarks of Re Embroidery. You may not use these marks without our prior written consent.
5.3 Feedback
If you provide feedback, suggestions, or ideas to us, you grant Re Embroidery a perpetual, irrevocable, royalty-free, worldwide license to use them without compensation or attribution.
6. Acceptable use
You agree not to:
- Resell, share, redistribute, sublicense, or transfer the digital design files
- Upload our designs to any third-party marketplace, file-sharing site, or pattern aggregator
- Bundle our designs into a design pack sold or distributed by you
- Claim our designs as your own work or remove our copyright notices
- Use our designs to train artificial intelligence or machine-learning models
- Reverse engineer, decompile, or attempt to extract source patterns from our software or files except as permitted by law
- Use the Site to violate any law, regulation, or third-party rights
- Engage in fraud, impersonation, or unauthorized access to other users’ accounts
- Introduce viruses, malware, or other harmful code
- Probe, scan, or test the vulnerability of the Site or circumvent security features
- Use automated means (bots, scrapers, crawlers) to access the Site except for public search engines respecting robots.txt
- Interfere with or disrupt the Site or any user’s use of it
See our full Acceptable Use Policy for additional restrictions.
7. User content
If you submit reviews, comments, photos, or other content to the Site ("User Content"), you represent that you own or have all necessary rights to it and that it does not violate any law or third-party right. You grant Re Embroidery a non-exclusive, royalty-free, worldwide, perpetual, transferable, sublicensable license to use, reproduce, modify, publish, and display User Content in connection with the Site, our marketing, and our business. We may remove User Content at our discretion.
8. Copyright complaints (DMCA)
We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA). See our Copyright and DMCA Policy for the full procedure and our designated agent.
9. Third-party services and links
The Site uses or links to third-party services (Shopify, Pendora, Google Analytics, Meta, payment processors, review widgets). Your use of those services is governed by their own terms and privacy policies. Re Embroidery is not responsible for third-party services or content.
10. Disclaimers
THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RE EMBROIDERY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
We do not warrant that the Site will be uninterrupted, error-free, or secure, or that defects will be corrected. We do not warrant that designs will produce a particular aesthetic result on your fabric, machine, or thread combination. Embroidery results depend on factors outside our control, including stabilizer choice, thread quality, machine calibration, fabric type, and operator skill.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RE EMBROIDERY AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.
12. Indemnification
You agree to indemnify, defend, and hold harmless Re Embroidery and its owner, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to (a) your use of the Site or products, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) your User Content.
13. Termination
We may suspend or terminate your account and access to the Site at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your license to use any digital file purchased before termination survives only if you continue to comply with the License terms; we may revoke the license for material breach. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) survive.
14. Governing law and dispute resolution
These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or the Site will be resolved as follows:
14.1 Informal resolution
Before filing any claim, you agree to contact us at legal@reembroidery.com and try to resolve the dispute informally for at least 30 days.
14.2 Binding arbitration
If informal resolution fails, you and Re Embroidery agree to resolve any remaining dispute through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will be conducted in English in the county of our principal place of business or, at your election, your county of residence (if in the US), or by remote means. The arbitrator may award the same relief as a court but may not award punitive damages or non-monetary relief affecting other users.
14.3 Class-action waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. CLASS, COLLECTIVE, AND REPRESENTATIVE ACTIONS ARE WAIVED.
14.4 Exceptions
Either party may bring claims in small-claims court if eligible. Either party may seek injunctive or equitable relief in court for IP, trademark, or DMCA matters.
14.5 Opt-out of arbitration
You may opt out of arbitration by sending written notice to legal@reembroidery.com within 30 days of first accepting these Terms. Include your full name, email, and a clear statement that you opt out. Opting out does not affect other provisions.
15. Modifications
We may modify these Terms at any time. The "Effective date" reflects the most recent revision. Material changes will be communicated by email or prominent Site notice. Continued use after changes take effect constitutes acceptance.
16. Force majeure
Re Embroidery is not liable for delay or failure to perform caused by circumstances beyond our reasonable control, including natural disasters, pandemic, war, terrorism, civil unrest, labor strikes, internet outages, third-party service failures, or government action.
17. Assignment
You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.
19. Entire agreement
These Terms, together with the Privacy Policy, License and Commercial Use, Refund Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and Re Embroidery and supersede prior agreements on the same subject.
20. Contact
Questions about these Terms: legal@reembroidery.com
Mailing address: Re Embroidery, Prottasha Housing (4B), Namajgor, Bogura Sadar, Bogura - 5800, Bangladesh.
This document is provided for informational use. It is not legal advice. Consult a qualified attorney in your jurisdiction before relying on it for compliance, especially before launch.